Our response to COVID-19

The nation-wide lockdown has not been easy for any of us and we hope you and your loved ones are healthy and safe. Our heart goes out to all those individuals and their families who have been fighting the COVID-19 battle head-on. We also want to take this moment to shout-out to our weaver families, whom we are so proud of as they struggle multiple challenges during these difficult times. 
A
We are respecting the suggestions made by the Health Authorities. The wellbeing of our weavers, studio team and customers is of the utmost priority while continuing to serve our customer's needs.
 
If you have any questions or queries, please feel free to ask us. We would be available over email at vriksh.orissa@gmail.com
 
DELIVERIES
 
Our online orders may take a longer time to deliver than usual, as we will only be able to start dispatching once it's safe to do so in India. We are following all norms of social distancing and using the official guidelines given by WHO. Utmost care is taken by our team to handle each parcel and safely deliver it at your doorstep. 
 
EXCHANGE 
 
We understand the constraints and challenges everyone is facing thus we have extended our exchange policy to help with this. Items purchased online on or after 15 March 2020 may now be returned for an exchange within six months of receiving them. At times there may be some delay in processing your return. Your patience is highly appreciated. Thank you from the entire team of Vriksh for your continued support.